| We do not ship outside of the United States except to military FPOs and APOs. We ship most in-stock items within 1 business day (Monday - Friday, excluding holidays), and on occasions when we can't, we'll let you know. Orders received before 3:00PM Eastern are generally shipped the same day. UPS is our primary shipper. Shipping costs are determined by your order weight, how fast you want to get it there, and the distance the package needs to travel. The shipping costs are obtained in real time from UPS and we charge you exactly what UPS charges us to get your product to you. We offer other shipping alternatives, including USPS Piority Mail. You will be presented with several alternatives and costs when you check out. If you have any questions, please call us toll-free at 1-888-296-8736.
We want all of our customers to be satisfied. In the event that you receive something that is
not right, please note the following product return policy:
A request for a return must be made within 7 days of receipt of the
order. To return an item, contact customer
service via e-mail or call 1-888-296-8736.
We will issue a Return Authorization Number which must be on the
outside of the return parcel in order for the receiving department
to accept it. All products returned must be in the original package
in which they were received.
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